- Is it possible to embed short videos into an email?
Unfortunately, it's not possible to embed videos in an HTML template. We also do not recommend it because the risk of spam classification is very high then. We recommend the integration of a hyperlink on a picture f.e. from [...]
- Can I send newsletters in other languages (with special characters)?
With our editor, you can send your campaignst in different languages. Due it uses UTF-8 encoding, you can also use special characters such as use Cyrillic letters. The language tool settings are independent of this and do not need to be [...]
- Can I include social media icons into my newsletter?
If you want to use the standard social media icons, you can insert them directly with the social media content. Simply drag and drop the module to the desired position in the newsletter.
The icons of Facebook, LinkedIn, Twitter and [...]
- Is it possible to hyperlink text and images?
Yes, this function is available in the newsletter editor. Click on the image or highlight the text that you want to link.Then click on the "insert link" icon. You can then select a link type (e.g. unsubscribe link). Once you have selected [...]
- How do I create an anchor?
To create an anchor within your email newsletter, first select the text or image that you want the anchor to lead to (i.e. the target). Click "insert link" and set the link type as "anchor for relative links". Then enter a name for your anchor, [...]
- Is it possible to integrate your own fonts using Webfonts?
In theory, this is possible if you upload your own HTML file. However, we tend to advise against using your own fonts as they are not so widely supported by all email clients, so consistent display cannot be guaranteed. It is not yet [...]
- Where is the save button in the newsletter editor?
When creating a campaign, the save button can be found in the top-right corner as "computer disk" icon. If you click on it all changes of the draft will be saved. When you leave the editor by clicking on the little "x" (top-right), our system [...]
- How can I use the mail-to-link?
With our software you can also enable your customers to contact them directly. You can insert links into your newsletter with which the recipient can directly start sending emails. To do this, select a word from a desired location, e.g. Contact, [...]
- How do I insert an imprint (legal notice) into my email newsletter?
All Default Templates already include an imprint which is automatically based on the company details. If you want to change the information just go to account > company details and actualize the data.Alternative you can actualize the imprint [...]
- Can I copy content from a Word doc into my email newsletter?
Yes - however, when copying the content over, the Word formatting will be deleted. This happens for two reasons: 1. Even if the Word formatting were to be retained, it is not necessarily shown consistently in all email clients. We therefore [...]
- Is it possible to set basic settings?
When you create a newsletter, you can set basic settings in the editor that apply to the entire mailing, until you adapt this design. To set the basic settings, click on the background or "Body" and open on the left side the tab "Desktop [...]
- How can I undo an action in the editor?
If you accidentally delete a word in your text block, for example, you can undo this by using the keyboard shortcut: "ctrl + Z". To undo changes to the layout, click on the "undo" arrow to return to the last version you saved. Alternatively [...]