- How can I hand out prepaid credits?
After your login there is the list of all accounts which are connected to you. Besides the name you cann see the package and how many prepaid credits the client has. With the plus and minus symbol you can manage the credits and see the [...]
- How to register for the agency solution?
For the agency solution you only need an account in our new tool version (since april 2016). Each general account can also be used as agency account. The agency solution is costfree. Login to https://agency-ui.newsletter2go.com with [...]
- Who pays the invoices?
With your agency account, you can easily manage customer packages, adjust credits, downgrade, or apply for an upgrade.If you use this function to order and set up a non-costfree package for a customer account, billing will be done using the [...]
- Do I need to be registered to the Partner Program to use the Agency Solution?
No, the registration for the Partner Program is not required, but optional. However, you can also take advantage of the many benefits of the Partner Program as an agency. Simply contact us at firstname.lastname@example.org and receive the following [...]
- How do I add new clients?
At first log in to your agency account under https://agency-ui.newsletter2go.com When you click on the button "create account" a pop-up window opens and you can add the new client. If you login you only need to enter the email-address and [...]
- How to add clients who already have an account?
The client, who you want to add, needs to write a mail to email@example.com with the following text: Please assign my account [e-mail address of the customer account] to the account of my supervising agency [e-mail address of [...]