The Most Popular Articles in Product and Payment
- What Is the Difference Between Prepaid and Plan Credits?
1) Plan CreditsIf you send a regular amount of campaigns each month, our plan credits might be your best option. All users start out in the Lite Plan with 1,000 email credits a month, our free option. If you choose to upgrade, you have the [...]
- How and When Do I Receive the 1,000 Free Credits per Month?
Every calendar month, you receive 1,000 E-Mail Credits free of charge in the Lite 1K Package. On first day of your subscriptoin, the volume will be renewed and you will again have 1,000 credits.You will receive the credits as long as you are [...]
- How Do I Cancel My Subscription?
You can cancel your current plan under Manage Subscriptions. From the main drop-down menu at the top right of your screen, go to Account > Manage Subscriptions. Click on Disable Subscription Auto-Renewal. Please note that if you [...]
- How Do I Manage My Number of Credits?
Checking the Current Status You can check your number of existing credits in your account. From the main drop-down menu, which is at the top right of your screen, go to Account > Current Package.The number shows your remaining credits. In this [...]
- Where Can I See All My Invoices From Newsletter2Go?
You can view all your invoices in your account at any time. You can get to the overview from the main drop-down menu, which is located at the top right of your screen. From here, navigate to Account > Billing.Here you also have the option of [...]
- What Does CPT Mean?
CPT stands for cost per thousand and refers to the price you pay per 1.000 emails.For example, if 5.000 emails cost €30.00, it's €6.00 per thousand emails(CPT).We use this method to make the price between the different plans transparent. You can [...]
- What Do I Have to Consider When Downgrading to the Lite Plan?
You can only use the basic functions with our Lite Plan. Keep in mind that only the following features are available to users in the Lite Plan: Contact Lists = One list is still available. All your other contact lists will be disabled but not [...]
- Is It Possible to Pay by Credit Card?
You can pay with Visa/Electron or MasterCard. You can manage your payment method from the main drop-down menu, which is located at the top right of your screen. From here navigate to Account > Billing. You can also manage your payment [...]
- How Do You Calculate Pricing?
Pricing is determined by two factors: how much software functionality you want and how many emails you send per month.The plan you choose determines the range of functionality you have access to. We differentiate between three different plans: Lite, [...]
- Is It Possible to White-Label My Account?
White-labeling lets you sell our software as your solution to your clients by putting your branding on our product. The following white-label options are available to you: Custom domain Custom logo Custom colors Custom login [...]