The Most Popular Articles in Contact Management
- How Do I Insert the Automatic Unsubscribe Link Into an Email?
The automatic unsubscribe link is already included in all of our standard templates. However, you can also insert the link into the email yourself, for example, by linking a certain word or sentence: e.g., "Unsubscribe here." Simply [...]
- How Do I Export a List of Contacts?
You can easily download the data of active and inactive contacts from your contact lists. Select (all) your contacts by email address by ticking the box next to Email. As soon as at least one email address is selected, a small gear icon will [...]
- How Can I Reactivate Unsubscribed Addresses?
You can reactivate unsubscribed addresses by going to Contacts –> Inactive Contacts and then clicking on the Type column. A menu will open up, with the unsubscribe type already prechecked. All you have to do is uncheck the box to [...]
- How do I manually import email contacts?
You can upload your contacts as a csv., xls., xlsx. (Excel) or ods. file. When importing your contacts, you can assign each column with the correct attributes, such as first name, email address, etc. To upload new contacts, go to the [...]
- How do I give the customers the opportunity to edit their profile?
Contacts can prove and edit their own data via the contact-profile link. To use this, at first you have to create a contact profile form. 1) Create the form Got to "forms" and start with "Create Form". Then under "supported features" [...]
- What Is a Contact List?
A contact list is like an address book, one place where your contacts are listed. Segments are subgroups of a contact list. You can have manage multiple contact lists. Each contact list has its own data – its own campaigns, templates and [...]
- How Do I Select and Save Contacts to a Segment?
You can select recipients according to the attributes you have set up in your account. Click on the Contacts tab and navigate to Active Contacts. Click on Advanced Search. Here you can select which attributes you want to [...]
- When importing new contacts, what is the necessary layout for the CSV or Excel file?
In the first row, insert the column headers - e.g. first name, email address, etc.The order of the columns is not important - you can organize these when importing your file. You can decide which attributes should be imported or not by [...]
- Which options do I have to add contacts?
You can add contacts to your address book at any time, using any method you like (import, synchronization, online registration form, API, manually). Contact data will then be updated by default. However, bounces and unsubscribes will not be [...]
- How Can I Make Sure That Certain Users No Longer Receive My Newsletter?
There are three options: 1. If a user unsubscribes via the unsubscribe link in your email, they will no longer receive any newsletters. In this case, no further action is necessary. 2. You can create a list (e.g., Excel or CSV) [...]